Nicole

Review of Tech Depot

I purchased an Apple Series 2 Watch from Tech Depo...

I purchased an Apple Series 2 Watch from Tech Depot and I'm writing about my experience regarding my purchase.

When I first walked into the store I asked for the watch but it wasn't charged so the man charged it up for me and I was able to use it and decide if it was a financially sound purchase. The problem with these kind of stores is they purchase products from "suppliers", essentially products that have been used, open, defective etc and purchase them at auctions and resell them. That's not the part that bothered me, the part that bothered me is they have 0 refund policy. With a essentially uncharged
apple watch I took the chance of purchasing it in hopes it would work fine (currently it does) but if you need to exchange the product, they have to have one in the same colour, make, size, etc but that's almost impossible if they purchase products at auctions. Highly unlikely they'll have the same product you bought when you come back to return it.

Overall I'm happy with my purchase but I'm intelligent enough to know what questions to ask, how to determine if the product is in good working condition and how to recognize a scam. I would recommend the manager/employees work on their customer service aspect however, if you have a customer coming in to purchase products from you, kindness goes a long way. FUTURE CUSTOMERS: Do your research and know what you're talking about before you come here.