For a while, I thought it was great as my chronic ...

For a while, I thought it was great as my chronic illness at times renders me quite helpless to do anything. Was due for a critical procedure at Newton-Wellesley and had to cancel because Springwell screwed up what they had guaranteed as medical escort.
Help our your fellow citizens and get this place defunded by the state.

Update August 20, 2021: Springwell continues to be a nightmare. For 4 days, I have requested they set up a pickup for me so I can get to appointment Aug. 23 at Brigham. Somehow, they cannot figure out that this is important. They have been absolutely horrific since I became so disabled. Why they receive funding I do not know. Start a new agency with new personnel.