Kathleen Hendrie Review of Furniture at Work
DO NOT BUY FROM THIS COMPANY. I would have given ...
DO NOT BUY FROM THIS COMPANY. I would have given no stars if it was possible. NEVER answer emails, if you phone them after waiting 30 minutes you usually get an answerphone asking you to leave a message, which is NEVER answered, if you're very lucky you get an answer, tell them the problem and then - nothing. The following is my story -
29/5/2020 Desk ordered, Delivered 16/6/20 - with the wrong top. After 2 days of trying to contact them I finally got through on the phone. I told them to arrange to have the desk collected and my money refunded as I didn't want to wait for a replacement. I was told someone would contact me to arrange collection, 5 days later I STILL havn't had that call.
8/6/2020 Computer desk and small cupboard ordered, as I had problems with the first order I cancelled this order and was told my money would be refunded - that HASN'T happened. Today I've tried once again to contact them and now even the PHONE LINE ISN'T WORKING. I have now contacted my bank in an effort to get my money back. BUYER BEWARE
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