Karlee Greene

Review of The Kapalua Villas

Had a great stay with great customer service but I...

Had a great stay with great customer service but I left something in our room. We called immediately when we noticed and were promised it was being looked into by housekeeping. Had to call back after the new guests checked out so they could check the room, again was promised it was being looked into but never got a call back. After a great stay, I am shocked at the customer service I am receiving. Will not be staying here on our next trip to Maui & can't imagine if it has been something even more valuable left in the room