Riverbanks Zoo and Garden

Riverbanks Zoo and Garden

4.7 6,958 Reviews
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What reviewers say about Riverbanks Zoo and Garden

Generated with AI from 6,958 reviews on Trustburn · updated yesterday

Customers frequently describe Riverbanks Zoo and Garden as a great and wonderful zoo with knowledgeable, enthusiastic staff, though some mention that parking can be difficult on weekends, concession prices are high, and exhibit updates feel slow.
What does Riverbanks Zoo and Garden do?

Riverbanks Zoo and Garden operates a zoo home to more than 2,000 animals along with an inspiring botanical garden, as described on file. It is presented as one of America's best zoos, offering visitors an attraction that combines wildlife viewing with a botanical garden experience.

What are the most common complaints about Riverbanks Zoo and Garden?

Based on the critical reviewers who gave the lowest ratings, common complaints include high costs and extra charges for things like petting exhibits, exhibits being closed or animals not visible during their visit, poor upkeep of the zoo and botanical gardens, disorganized staff during private events, and difficulty reaching customer service by phone on weekends.

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Eva
Reviews 1

The zoo educates its guests on each animal for the most part explains environmental disasters on how some animals ended up in their careif you do zoos I do highly recommend this one no animal is behind bars it's all Glass very very educational

Blair Felkel
Reviews 1

Ever since I was a wee lad I have always enjoyed a good Zoo experience and Riverbanks Zoo & Garden was my first. To this day I enjoy returning to this Zoo again and again and despite the exhibits updating at a Glacial Pace I would HIGHLY recommend this attraction to anyone who loves animals, Biology or has young children. I'm eagerly awaiting the Rhinoceros exhibit that is coming in the Summer! That said, I rated 4/5 stars because the experience as a whole is ruined by exorbitant concession stand food and beverage costs and the staff at Tuskers can be a massive hit or miss in terms of timely and most importantly polite customer service. Come for the animal exhibits and bring a decent sized bottle of water with you to avoid the concessions. *edited for grammatical errors*

noneya business
Reviews 1

I just hear nothing but good and good things about this Zoo. It must be gooder than good. It is probably great. One day I will make it to this zoo. Until then listening to peoples stories about how much they like it will have to suffice.

Chris Niner
Reviews 1

It was a neat experience, but during the evening many animals were not out. I understand why, but I feel that they should not be charging full price for tickets when they are running extended hours and they know that not everything will be available.

Frank Unger
Reviews 1

Went to feed some animals with our 6yr old twins - at 12:30pm they were out of giraffe food. Huh? So why did we get that cash-card at the front desk that you recommended will fill with cash? I'd advise to skip the card they promote. Otherwise, great

Orthonus
Reviews 1

The zoo is huge and connected to a large mountainside garden. My son loved being able to touch animals and even walk through the forest. One thing which could have been better is the forest walk was not labeled in the best way. Once you get half way into the forest, there are signs to tell you the rest of the way is not wheelchair or stroller accessible. It would be nice if these signs were posted at the beginning of the route to tell people.

Brian Leiter (Tigerman)
Reviews 1

This zoo has gone downhill in animal Care, upkeep and staff to work. They do have a lot of staff walking around but I didn't see them doing anything. They spend millions in the kids water park but they should of put this money in the zoo. The botanical gardens had no blooming flowers. This was all a waste of my money and I won't return.

G K
Reviews 1

The prices are outrageous.. and I feel like they could've expanded some of the animal enclosures. But my children and I absolutely love coming to visit the Gorillas. I'm thankful they don't have elephants anymore because they had a very small enclosure and it was just sad to see the elephants confined to such a small area. We didn't see but maybe 5 Meerkats at the meerkat exhibit and that seems a little odd when in the wild they have a huge family that stays together. The girls working the bird enclosure next to the koalas could use some training on how to greet paying visitors with kindness instead of trying to hurry them alone so they can get back on their phones. Either way, our goal was to watch the baby gorillas and we accomplished that goal! So freaking adorable

Theresa Pasek
Reviews 1

Riverbanks Zoo is a great place for families. They have many programs for children and is affordable. If you have children or grandchildren, I highly recommend a membership so you can visit often and take advantage of the benefits offered to members.

David Hartsell
Reviews 1

Only gave 4 stars because I could only find 1 place to eat more than ice cream or pretzels. A little pricey on the rides especially for a child under 2 and on food, but overall we had a great time. Wish the waterworks had been open because it was miserably hot and only found a couple of places that had the water mist to cool off in.

Kristen Beigay
Reviews 1

This is the first time I've visited the zoo at night not to mention all decorated in twinkling Christmas lights! It was beautiful. It was a chilly evening so a lot of the animals had been put away for the evening. Wonderful event held in the Watering Hole and look forward to visiting again soon.

Tootie Cutie
Reviews 1

Very nice place to visit with the family.. we enjoyed the train and carousel it s only $2pp this is great and I m happy they didn t take that opportunity to rip people off with high priced attractions. Overall I would recommend this place to others it s something nice to do with family or if your visiting the area

Stephanie Warren
Reviews 1

I like this zoo and garden. My favorite part is going to the garden. It is well manicured and very pretty year round. There are some shaded areas to take cover when it's too hot outside. The zoo does a lot of local events such as Brew at the Zoo that is fun to do.

Destniy Smith
Reviews 1

They Zoo was OK like always we went about a month ago and more animals was out then but the sea lions sure did have a show for us lol we didn't want to leave that spot. Other then that most animals were sleeping guess that's a chance you'll have to take at the zoo right lol any who enjoy my good folk.

Sharon Smith
Reviews 1

Private event was held here for my company's Christmas party. The zoo staff did a terrible job helping us find the location. It's was dark, cold and raining so one would expect an escort to the event or better signage. They really made this a terrible experience and I hope I never have to go there again.

LeKeith Bufford
Reviews 1

We participated in one of the zoo's educational programs, and spent the night in one of the educational rooms. We have a great time learned a lot and even got to see the lion and tiger barns! We all learned a lot and had a great time!

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About Riverbanks Zoo and Garden

One of America's best zoos, Riverbanks Zoo and Garden is home to more than 2,000 animals and one of the nation's most inspiring botanical gardens.

Riverbanks Zoo and Garden: A Haven for Nature Lovers

If you are a nature lover, then Riverbanks Zoo and Garden is the perfect place for you. Located in Columbia, South Carolina, this zoo is one of America's best zoos. It is home to more than 2,000 animals from around the world and one of the nation's most inspiring botanical gardens.

The zoo was opened in 1974 with just a few animals but has since grown to become one of the top tourist attractions in South Carolina. The zoo covers over 170 acres of land and features several exhibits that showcase different animal species from all over the world.

One of the most popular exhibits at Riverbanks Zoo and Garden is the African Plains exhibit. This exhibit features several African animals such as lions, zebras, giraffes, ostriches, and many more. Visitors can watch these majestic creatures roam around their natural habitat while learning about their behavior and habits.

Another popular exhibit at Riverbanks Zoo and Garden is the Aquarium Reptile Complex. This exhibit showcases various aquatic creatures such as sharks, stingrays, sea turtles as well as reptiles like snakes and lizards.

Apart from animal exhibits, Riverbanks Zoo also boasts an impressive botanical garden that spans over 70 acres of land. The garden features several themed gardens such as Walled Garden which has a collection of roses; Old Rose Garden which has antique roses; Children's Garden which has interactive displays for kids; Asian garden which showcases plants native to Asia among others.

Visitors can also enjoy various activities while at Riverbanks Zoo such as zip-lining across Saluda river or taking a train ride through Botanical Gardens.

Riverbank Zoo offers educational programs for visitors who want to learn more about wildlife conservation efforts or get up close with some animals during behind-the-scenes tours led by experienced guides.

In conclusion,

Riverbank Zoo & Gardens offers an unforgettable experience for nature lovers who want to explore different animal species from all over the world while enjoying beautiful botanical gardens that showcase plants native to different regions globally. With its impressive collection of animals coupled with educational programs aimed at promoting wildlife conservation efforts worldwide makes it stand out among other zoos globally making it worth visiting when in Columbia South Carolina!

Address
500 wildlife parkway