This past Saturday, I found my dream mountain bike...

This past Saturday, I found my dream mountain bike, a beautiful orange and red Marlin 7 2021 in the Orlando David s World Cycle. Nobody else had it in stock. I drove almost 4 hours round trip to get it and when I did the test ride there was an abnormal sound in the front disk brake. Main mechanic wasn t available but the sales person assured me that the Tampa store would take care of the issue. With a little bit of reluctance and slight remorse I drove back home with my new almost $1k bike. Today at 2pm sales person Collin called me from Tampa store to asked me about the issue and assured me his top mechanic would look at bike. I went after work and found out an outstanding customer service in every single person I met. Collin, Gina and the mechanics. After a thorough inspection they found out there was a problem with a small part in the break system that wasn t right. Without any complication I was given another brand new bike in 100% shape. My customer expectations were exceeded and I ended up buying a brand new helmet and a Marlin 5 bike for my daughter. I recommend David s World Cycle, specially the South Tampa store to any bicycle fan in Tampa Bay.