Very impressed with the Sarova Stanley. The level ...

Very impressed with the Sarova Stanley. The level of 5 star service it affords its guests is hard to find these days. I have never met a concierge staff member who has more attention to detail and a blind focus on providing exceptional excellence than Steve, the head of concierge. He has deservedly won several awards and I was literally blown away with the AMAZING way he handled my constant and most unusual requests. Nothing was too much trouble for him and he was able to successfully deliver superior service and took care of everything I requested with a smile. I would highly recommend a stay at the hotel just to meet Steve and watch him perform his magic! The hotel driver, Charles, is a professional and gifted man and I was so happy when he managed to get me to each of my destinations safely, on time and with a smile. This hotel provides rooms and service at the highest standards and I look forward to returning there!