Ordered a part from the website, received the part...

Ordered a part from the website, received the part and it does not fit my vehicle, the part they shipped is for a previous year model line, the error is on the rock auto site. They wont issue a full refund even though the error is on their side. Because they dont have any working phone numbers, email, or chat options I can't even let them know about the error on their side, nor can I dispute the charges. Lesson learned, I will never order from rockauto again. I'd rather pay 20% more knowing I can get a hold of someone if there is a problem rather than going through the bbb or credit card dispute for a full refund.