Damian Sim

Review of Go

Who orders a remote without looking up the model o...

Who orders a remote without looking up the model of the tv and/or remote first?!?

I emailed the team re: a discrepancy between a product title/description, they got back to me with the correct info and fixed their listing. I went into the store to purchase the items and, as you'd expect, the individuals working there were totally fine.

I heard a rep answer the phone and within 10-15 seconds of the conversation, he politely asked the caller the model of tv they needed a remote for, or the model of the remote itself.