Thomas Gmur

Review of Mercure Hotel Auckland

Already the finding of the hotel entrance was comp...

Already the finding of the hotel entrance was complicated by a conversion as well as the insufficient signaling. Check in OK, but then arrived in the room we were surprised at first, that a used toothbrush in the bathroom was. The next shock was the urine-covered toilet lid. While looking for the remote control for the TV, I told my daughter jokingly she should look under the bed. She finds a dirty underpants. I had never experienced such a thing. Later we were told that something had gone wrong and the room had not been cleaned.