The part of the hospital that i dealt with, origin...

The part of the hospital that i dealt with, originally said they had never had my father in their hospital. Weird, considering he called me at 4 am from the hospitals phone. When i called back they said they never had him and there was no way to check if he was there. I then asked to speak to a supervisor. Was on hold for 10 minutes and then the supervisor came on the line to inform me that my dad had already been discharged and then she hung up on me. All i wanted was an update on my father's health. Both employees were extremely rude to me. One was just lazy, or ignorant to how her job was done, and had no intention of trying to help me. Like did you get the job you have to help people or because its the only one you could get?