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Kevin Ross

3 years ago

Purchasing a vehicle on my developmentally challen...

Purchasing a vehicle on my developmentally challenged brother s behalf from out-of-state via the internet and phone calls is not anyone s idea of fun BUT, that said: Salesman Extraordinaire, Mr. Gerry Gorham, made it relatively painless!

Over a course of one Sunday afternoon Gerry placed my brother in a brand new RAV-4 within his monthly car payments parameters and a reasonable down payment. This was made possible via countless texts and phone calls between Gerry and me.

Gerry understood, balanced and respected both my brother s needs/wants with my needs/wants.

As one example of Gerry going above/beyond the call of duty: when my brother could not figure out how to remove the car key from the ignition switch during his first solo drive home, Gerry drove to where my brother was stuck and showed him how to remove the key from the ignition.

Thanks, Gerry for all you do you are a very patient, caring individual and do Toyota of Braintree proud!

The Ross Family
Maryland

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