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Review of MIKE MORGAN BUICK/GMC SHREVEPO...

Okay, the service department will absolutely tear ...

Okay, the service department will absolutely tear you a new one if you re not persistent in having them repair only what you need or is diagnosed wrong. Up sell and over sell here is atrocious. We have a 2012 Enclave and we took it in for a transmission diagnostic and engine mount replacement. Guy calls and says needs new bulbs on front fenders, windshield wipers etc etc etc. Also transmission was diagnosed as torque converter bad. ($144 bucks for that diagnosis.) I decided I was not going to spend the quoted like 2 grand on new torque converter R and R, so said replace just the bad engine mount and just go ahead and replace those 2 bulbs while they are at it and nothing else as I d probably trade it. Anyway the service guy conviently failed to inform me oh by the way it s 200 bucks labor to replace those 2 $2.50 bulbs . I was thinking it might cost maybe half hour labor. Anyway my transmission did not have a bad torque converter. It was a fluid problem. A transmission flush and 2 oucnces of Shutter Fix corrected the problem. Car shifts like new. Bought that vehicle there. Will NEVER buy another vehicle there again due to the service department experiences we received several times.