Ignore the moms that complain their kid is failing...

Ignore the moms that complain their kid is failing a difficult class. Exams are designed to be something you haven't seen before to see if you can figure out what to do. Memorizing the steps to do one particular problem isn't going to cut it. That said, very few questions are like that, and professors have been great in my experience. Everything else about the school is top notch, they really try to give you an experience. Once they rebuild all of the older dorms, it'll be perfect.