Great way to see London from up high. For the expe...

Great way to see London from up high. For the experience and the views, I would definitely give 5 stars especially at night. I have brought many of my clients onto the London eye as a highlight of our trips but sadly the most recent trip was marred by an employee being extremely rude to 2 of the members in our group. The way she spoke to them was completely unacceptable and maybe the management needs to make sure that their staff realise that their guests are paying customers and not cattle being herded into boxes. I think that I am going to switch to the Shard as I do not want to have this experience again as I work very hard to give my clients only positive memories of their trips to London!!!