Juanita C Garcia

Review of Plaza Auto Mall

From the time I entered the showroom, I was acknow...

From the time I entered the showroom, I was acknowledged and a salesman was selected for me. It was Mr. Frank Mosca. Mr. Mosca has a very warm personality. Not a "let's get down to business'' attitude. This went a long way in making me feel comfortable. He wasn't hurried. He just casually talked and asked questions. He showed me cars and took me for a test drive. I wasn't completely sure and he let me know that he was in no hurry, that I should take my time because his big concern was that I be completely satisfied.
That made me feel much more relaxed because I wasn't absolutely sure of what I wanted.
I explained my financial concerns as well as my physical needs as I carry a walker and cane wherever I go. Mr Mosca worked up numbers and went back and forth between his manager and myself. He really worked hard to get me what I wanted at a price I could live with.
As much time passed, he went out personally to buy me something to eat and drink.
For my part, I felt that he was working on my behalf rather than Hyundai's.
At the end of the day, I walked out completely satisfied with a brand new car. And, to top everything off, Mr Mosca drove my other car to my home so I wouldn't have to come back the next day for it.
One could not ask for a more thoughtful, patient, concerned person to conduct business with.