We ordered a refrigerator, washer, and dryer in No...

We ordered a refrigerator, washer, and dryer in November. They insisted us pay then $3000 even though we still only have our dryer. They gave us loaners which was nice, but they were disgusting. When they delivered the loaners, they scratched up our entire entry way. The entire experience has been a nightmare. They are nice when we call though. .