R

ROBERT BERGERON

4 years ago

I drove nearly 90 mins to a dealership that could ...

I drove nearly 90 mins to a dealership that could not have been nicer, more professional, and helpful towards my car purchasing needs. Jesus Hernandez was outstanding in his vast knowledge about the car I was interested in, the GM certification program (very important to me), and all the dealer services they offer to their customers. Jesus was extremely friendly and it was a pleasure chatting with him. Garrett Wright made the price "haggling" quick and very fair, including a honest and fair price for my trade in vehicle. Ali Raza was a pleasure to deal with concerning the financing, and a special acknowledgement to the detailing staff at Grossman Chevy. I purchased the car and wished to drive it home the same day. The detailing staff not only removed the pinstriping that was on the car, by my request, but they made my jet black 2012 Impala LTZ look as if it was new from the factory! What an outstanding job!!

To close, in almost 30 years of purchasing cars and trucks from various dealers, I firmly believe that I have never been treated as well as I have at Grossman. Jesus, Garrett, Ali...thank you very much for the great experience I had at your dealership.
Your friendliness compelled me to write this letter....a first in all these years!

Cheers. -Rob Bergeron, Holland, MA.

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