Terrible communication, have had to email and call...

Terrible communication, have had to email and call multiple times to have simple questions answered, some have gone unanswered and we've given up ever getting them. Only redeeming factor are the maintenance guys, the two I've felt with are great, professional, and do a good job-even following up when they happen to be in the building to be Ste our issues were fixed.

When you call with a question or issue you get a receptionist at a third party call center that just takes your name, number, and address to pass along to someone who can help you-you get a response some times. Maintenance issues reported directly to maintenance with photos went weeks without being acknowledged.

The building I am in is on the market to be sold so, tons of last second showings, some of which they never show up for. Been given attitude over the phone about showings and times. Even though I don't believe this company actively tried to be shady or dodge calls, I've been holding my tongue until we had a new apartment secured.

I honestly just think it's just bad at doing its job, as a rental customer, once you're in a lease there's not much you can do about bad customer service, this review is what they get. If you have any another option, take it.