Morgan Waldrop

Review of Fitness Now

The owner is demeaning and difficult to work with....

The owner is demeaning and difficult to work with. The guy with the goatee/beard generally has an attitude noted by a snarky tone of voice when asked specific questions about gym policy. I tried to cancel by mail as he instructed, but the company continued to bill my bank account.

Response to the owner: Not true. When you spoke to me on the phone you 'forgot' to include the fine print that there is a thirty day waiting period to cancel. Therefore, even when I decided to stop patronizing your gym, I was still locked in to pay another unwanted month's fee.

Total disappointment and completely lacking in customer service by the owner.