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Nick Oirish

3 years ago

Service department was horrible. After explaining ...

Service department was horrible. After explaining what was wrong with our vehicle, we were treated with absolute arrogance and disregard. They completely ignored what we told them and proceeded to make repairs that were not needed. Completely disrespectful. When we would call to get an update on repairs, we would only occasionally get someone on the phone. When we would leave messages, they were never returned. I had to drive down there anytime I wanted to know what was going on. After finally completing their repair, we were ready to leave and the service engine light came on. After the amount of money we spent, this should never have been an issue. I realize it doesn't matter to a dealership this big, but we will never do business here again.

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