Gaby D T

Review of Acura of Memphis

I dropped of my Acura on 08-07-20 MDX to have a di...

I dropped of my Acura on 08-07-20 MDX to have a diagnostic done on the air conditioner & my dash lights where all on I spoke to Sean I told him I will need an oil change and tire rotation, he said I will not do anything to it I will call you first, great I called latter that day and he said it was going to be 1,200+ for that air and over 4k for some other stuff, I said do not touch it will pick next day, I pick up my vehicle I have a bill for 300+ ok? He said dash lights off only one on, I take my vehicle 20 in to the drive all my dash lights on, I get home I check under the hood like I always do after oil change, to my surprise my oil is low, and all my fluids are almost empty. I called for the second time to talk about my issues, then they go on oh! We didn't charge you for the diagnosis of the lights (are you kidding me) then he goes on we aren't supposed to put fluids only windshield fluid (which they didn't) so now they ask bring back, easy for them to say when you have to work. I told them to give me a refund he said that will never happen ever! Now this is supposed to be a reputable dealer /service and you get the worse service for a lot of money!! DO NOT USE THEM THEY WILL FILL YOU UP WITH LIES!! I feel as they spoke to me as I am dumb because 1- I am a woman and to I am not white?? Which it saddens me to even say this, but why would you treat me as I don't know anything?!!