Loved it! The hotel was conveniently located in do...

Loved it! The hotel was conveniently located in downtown Chicago and easily accessed to multiple public transportation options. The rooms were spacious and clean. Bed was comfortable. Staff was exceptional. I booked my trip with Expedia and due to weather my flight was changed to the next morning. The Silversmith hotel agreed not to charge me the for the first night I was scheduled for. Hannah was very friendly and knowledgeable. She gave me her card and said if Expedia questioned my reasoning for a refund to have them call her. I don t know if the hotel was contacted by Expedia but I have been refunded for the night I was scheduled for. Will definitely stay at this hotel again!