When I requested one of the front desk employee to...

When I requested one of the front desk employee to change a bed, he insisted that I don't have reasons and when I named one reason, he told me that the reason is not sufficient, and humiliating me,
" it costs my time to do the change, you just paid 12euros and it's a hostel."
He said it over and over again, pointing out that" I just payed 12 euros "

The way he treated me totally ruined my day here, when I told him" it's not okay you said these words to you customer and it's disrespect to me, even though I just paid 12 euros, I am still the customer here."

He didn't feel sorry at all about his words and said, " if you don't have anything else to say, leave here."

When I left, I saw him laughing. I remembered that 10 minutes before, when I was doing the check in, he was laughing at the another customer-a girl with Asian face, who was extremely pissed off, just like me.