I am very disappointed with their service. I was d...

I am very disappointed with their service. I was disappointed last time too but did not provide a review and gave them another chance. However, it was terrible again. Took my car in on Thursday because the windows were not closing. I had made an appointment a week prior but was told not to bring it in since they were busy and wouldn't get to it till next week so I waited a week. When the attendant went to talk to the advisor, I could see the advisor roll his eyes. When he came to talk to me, he was more pleasant than what I observed in the window. They took my car. I did not hear back from them so I called Saturday afternoon noon. The lady said the windows were not closing due to dirt in the stripping so they cleaned it and it will be $145 for 1 hour of labor. I asked about my extended warranty. She said she didn't have access to it so transferred me. After speaking to another person, he told me he would have to look it up, after a while he said he will have to track down my paperwork and it will take a while and call me back. After an hour, he calls and said they are tracking the keys and paperwork and I can pick up the car after 45 minutes so they can finish the paperwork. When I arrived I paid $100 for deductible and picked up my car. They did not even bother vacuuming it. I feel I was ripped off- Someone should have called me and again this is not the first time. Last time, there was NO communication either. SO there is definitely lack of customer service at this location and I will not be returning.