GOOD MORNING TO EVERY DAY 05/09/2020 I HAVE PLACED...

GOOD MORNING TO EVERY DAY 05/09/2020 I HAVE PLACED AN ORDER FOR A GAS OVEN WITH BOTTLE HOLDER AND PAYMENT WITH CREDIT CARD, THE DAY AFTER I WILL GET AN EMAIL WITH MONCLIK'S CANCELLATION FOR OUT OF STOCK. TODAY THE BANK TELLS ME THAT THE MONEY IS STILL COMMITTED BECAUSE MONCLIK HAS NOT CANCELED THE PAYMENT, DESPITE THE EMAIL SENT BY THEM IT IS WRITTEN THAT IN CASE OF NON-EVASION OF THE ORDER MONCLIK DOES NOT PROCEED WITH THE WITHDRAWAL OF THE MONEY. TODAY, DESPITE MANY MAILS I HAVE NEVER RECEIVED ANSWER ON THE SITE.
I DO NOT RECOMMEND ANYONE TO PURCHASE ON THIS SITE AND IF THEY DO HOPE THAT ALL WILL GO IF NO IT IS IMPOSSIBLE TO CONTACT CUSTOMER SERVICE AND RECEIVE ANSWER. "the order number is YA19422515 now can you supply?