Sofitel rends to be one of my brands of choice but...

Sofitel rends to be one of my brands of choice but the attention to detail was missing from this 5 star hotel. We were offered a free mini bar which was nice but both the nuts and jelly beans had the seals broken and had been started. My wife likes the Espa toiletries but there was only one shower gel for three of us but 6 shampoos. The tissues had only 2 left and there was one ladies disposal bag (for 2 ladies - my wife and daughter). All this in what was supposed to be a suite, so I did expect more. In addition at dinner I ordered wine and it was poured for my wife and I but my daughter (who is 23) wasn't even offered any. Lastly the light on the magnification mirror in the bathroom was broken.