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madon darawi

3 years ago

In late of 2017 I bought brand new Ford Explorer ...

In late of 2017 I bought brand new Ford Explorer have Hancock tires, tow years later I started feel sound like flat tire in over speed 70 km, after awhile I looked up to the tires it has cracke everywhere, I send it to Ford dealer and they reported to Hancock company, and they send me brand new tires and the warranty is covered, and as they said it is very good quality. But Ford dealer charged me $686.98 as customer deductible. Here I felted it is not fair for this charge. I am hoping Hancock company they look after there customer and pay me back what I paid. Thank you

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