Enjoyed 5 nights at this hotel while on business a...

Enjoyed 5 nights at this hotel while on business and had a great stay. The staff make it, always polite and friendly. Check-in and out were smooth with no issues at all. This would be 5/5 but there's a few niggling problems with the layout of the rooms. For example there are no plugs beside the bed and with no alarm clock, having to leave my phone across the room on charge was a bit of a worry for my wake-up. The toilet also sits right up against the wall on the right side so every time you to wipe, you smash your elbow into the wall. Breakfast was tasty and the dinners also good, I don't really agree with automatically adding 12.5% service charges buy default but I can see why they do it.