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We rented from them for a year. Over that year the...

We rented from them for a year. Over that year there were quite a few things we had issues with. When we first moved in, part of our lease stated that garbage was included in the rent price. We spent three weeks (maybe more) playing phone tag with the property manager, they were extremely unresponsive or just didn t know what we needed to do to get garbage services set up at our unit. We would have to send them our garbage bill invoice for them to give us a credit for it to count as part of rent. In the fall, my car and my brothers car was broken into and I called to ask if we or the owners could install a motion sensor light for in front of the garage and was told they would look into it and then never heard back. In the winter they sent someone into our unit to look at pipes and check for leaks, they asked us if anything was wrong with the unit and we told them our mounted microwave stopped working and nothing was done for that. Their main way of communicating with us was through text, mostly from Gina, who almost always came off rude or passive aggressive whether that was through text or on the phone. And lastly, when we were in the final month of our lease, Gina happened to call me because a buyer wanted to come look at the unit, I told her that we were in the middle of packing to move since our lease was ending and she said oh well you have to do that 21 days in advance or you will get put on a month to month lease . It was 20 days before the end of our lease, so she played us notifying her then, but it was really irritating that there was not prior communication of that. No notices sent out to us asking if we were moving or staying. Nothing. She said it s in your lease as if tenants are supposed to just remember that. Seems scammy to me. Overall, their management needs some work on their professionalism and responsiveness. Just wanted to share my experience with them.

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