Even for the Royal Mail, this customer service cen...

Even for the Royal Mail, this customer service centre is terribly inefficient. Thats probably because they don't seem to place any emphasis on their customers satisfaction. The staff plod from the computer to the collection depot at a snails place and despite being a large space, they only ever seem to have one person working. If you 'have' to go to collect a parcel: leave lots of time because its slow, expect rudeness from the staff and remember that there is no-where to park nearby.