This is the nearest corporate office to my locatio...

This is the nearest corporate office to my location and is a 4 hour drive each way. I had to drive there 5 times in 4 weeks to simply upgrade my tablet and hot spot. First they sent me a defective tablet, then they replaced it with the wrong tablet, then they failed to activate my hot spot probably so I had to drive an additional 8 hours to activate it. Then they failed to remove the defective tablet from my account. They assigned the wrong number to my tablet. They are great at placating customers, but terrible at following up with their service. I dedicated over 90 hours to simply upgrade my tablet and hot spot.