My 16 year old son took the rear wheel to his pit ...

My 16 year old son took the rear wheel to his pit bike in to see if they could change the tube. He was told that store policy is to only change the tire and tube, the tire would be another $30 so it "will be around $40". He wanted his pit bike for a race this weekend so he went ahead and told them to change it. After the work was complete and he went to pay they told him that there was about $20 in service fees. Completely understandable but to a 16 year old that has never taken something to a bike shop it was a surprise. Everywhere you go these days you sign an estimate first, even an oil change! Iron Pony should really institute this process to save confusion. Very disappointed in their customer service.