Minus five STARS

Minus five STARS
Today I was 04-01-2019 at 13.35 at the Thermen Bussloo desk
Very customer unfriendly sauna, I bought 2 bath tickets so 20 baths in thermen Soesterberg there I got 2 free tickets for thermen Bussloo. Today I was in thermal baths Bussloo, which is more than 160 kilometers back and forth from Houten where I live. What do you think happened to me, I had not reserved via the internet so I could not use the free ticket, it was certainly not full because it was no problem to enter as long as I pay 13.95 because I had a bathing card otherwise it was even more expensive. I left right away, I was so surprised about very customer unfriendly.
So if you buy a 10 baths card with 2 free tickets where you first have to travel 160 km by car, it costs more than just buying an entrance ticket at thermen Soesterberg, I don't call that free tickets. Surely that is the pinnacle of being treated very unfriendly by Thermen Bussloo. And I can't just spend the ticket in Thermen Soesterberg, I had already asked. I cannot give away the free ticket either because it is only valid in person with your bathing card.
Thermen Soesterberg en Bussloo thanks for the customer-friendliness
J v d Maat from Houten