efrain serrano

Review of Mercedes-benz of rockville cen...

Went car shopping yesterday. Stopped here to see m...

Went car shopping yesterday. Stopped here to see my options. We walk in and lots of employees/sale representatives around doing nothing just chatting away with their coworkers, walking around drinking coffee..lol.. my friend and I walk the entire building check out all the cars even go to the back parking lot and get locked out the building and not one employee said hello or may I help you, nothing.. this place was a complete joke, horrible sales representatives, maybe we looked homeless that's why they ignored . Worse place to buy a car. We exit the building drove to Lexus, 30 seconds of walking in and we where greeted and had a sales person show us around. Can't wait for my New 2022 Lexus to arrive. LEXUS THE BEST CUSTOMER SERVICE EVER...that's how you do it Mercedes Benz, learn to treat every customer as a potential buyer.. you lost a customer a sale for the day.