Natalia Masuk

Review of Plaza Auto Mall

Disgusting place. Brought my care to get fixed. Fi...

Disgusting place. Brought my care to get fixed. First they did bunch of tests and found nothing, had to leave my car there, no replacement, nothing. I was without car for a while, came back in couple of days. They told me to drive it around with tank filled with super, which i did as long as I could, but the car was not drivable. HELLO, I've brought it because it will shuts off when Im driving it, how can I make it through two full tanks of gas, when its not working.

Had to come back again, they took it from me, no replacement again. Week of silence, one phone call from mechanic saying we'll figure it out in couple of hours, then nothing for another week. Finally i called someone and they told me to come down for a replacement. Great, at least something new, I couldn't stay without a car for any longer.

After an hour of wait and multiple people telling me "We'll be right with you", some nameless dude, long oily hair, probably indian origin (can be wrong) Pulled me in that little shack and start his attitude right away. Apparently its my fault what is wrong with it, I put bad gas in it. Wow, give me a list of gas stations where I shouldn't fill out my car, because they have a bad gas. Kept telling me that he has to deal with people like me all the time, who comes there and telling him they did nothing wrong, but it was their fault. Called me a liar because of me telling him that my car never ran out of gas. HELLO I'm working in NJ Linden area, have you seen how many gas stations are there, there are so many gas stations it's ridiculous. My car never even been with less than half a tank. But according to this person I'm lying like everybody else.

After my countless: "No, I didn't ran out of gas" and "I put fine gas in the tank", his argument was "Well why it smells like gas inside?" WTF, my snow blower's little one gallon can is none of your concern. Its Rav 4, sometimes people have gas can inside the car, because TRUNK is INSIDE the car.

His last argument was: why I didn't drive it for two full tanks of super as I was told. OMG! Car dies on me, it stops working and shuts off on the highway without any warning. It's just dead. How it can be driven. I can give you a dead horse and tell you to ride it from new york to PA. What? You have a problem? Don't lie to me, you can do it.

Anyways, I'm lying according to this dude. My options were: take the car from them and hope that malfunction will go away, or pay 1k+ for them to fix it, because tests have shown it was my fault it broke. Thanks people, in three weeks, you came up with this. Until the last day tests have shown "nothing wrong" with the car and an hour before I came tests have finally worked.

Give me three weeks, computer and your name, i'll make you John Lennon on your driver license and that your IQ is 45

Whatever, this place is garbage, will never go there again. Im an Army veteran and never in my life I've been called a lier before that nameless piece of ... Have a nice day