SO HELPFUL IN A TIME OF NEED! AN OVERALL EXCELLENT...

SO HELPFUL IN A TIME OF NEED! AN OVERALL EXCELLENT EXPERIENCE!

I used to come to this dealership in the past but, after a few bad experiences I decided to take my business put to Co's BMW. However, I will definitely be coming back here again after my experience there today. I woke up this morning to a bad battery and needed to get in to somewhere ASAP. Gebhardt is the closest to me and I called them first to see if they could help me. Although not in service, I got connected with Nela who was very helpful and communicated the issues I was having to the service department for me. She informed me that they could take me as soon as I could get to Boulder! Upon arriving she met me outside to introduce me to Brian in service, who would help be taking care of me today! He sat me down to clarify the issues I was having with my car and rest assured my problems would be taken care of today. My car was serviced rather quickly, which I was very pleased with and it was also done at a very fair price for a dealership! In addition to taking care of the issue at hand, Brian took the time to also sit me down with me and go over the future maintenance my car would need, as well as when I should plan to do it! Needless to say, both Brian and Nela went above and beyond to make my expectations and made my experience with Gebhardt BMW exceptional and I will definitely be coming back for any of my future BMW needs.