C

Charles E

4 years ago

There is no reason the line to get in should be lo...

There is no reason the line to get in should be longer than the lines to ride a ride. Getting into this park is poorly planned and downright absurd. Staff taked with greeting access directing guests were untrained and didn't even know if they had a bag free check in line....which they did. They actually have several dedicated lines for pass holders, general admission etc but none of it was being utilized making it a complete disaster. Once inside ride lines are rarely more than 15 minutes and the park is relatively clean. Food service staffing is poor at best. In one instance there was a line of 10-15 guests and there was only a cashier, the other staff including the manager disappeared for several minutes while the cashier that needed help looked helpless. Eventually they all came back saw they were busy and continued to move at a snails pace. Additionally I went to pay by credit card and went to use the touchscreen machine on the counter and it was filthy, sticky, crusty and appeared to have never been cleaned or wiped down. I'm disappointed I spent the money for season passes.

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