Paul d

Review of conicelli honda

I was at Honda Concelli to buy out my lease of the...

I was at Honda Concelli to buy out my lease of the 3rd vehicle I purchased from them. Sounds like it would be a simple transaction but was anything but that. So I had a check for the designated amount but it was made out to Honda Finance as stated in the lease-buyout paperwork. I thought instead of doing this online I can go to my trusted dealership to take care of this for me. WRONG!!!
So, they tell me in order to buyout the lease I need to have a used car vehicle inspection performed because it s a liability on their part if they sell me the car and it has issues. I get to the apt at service based on this information from Chris the Sales Manager. In talking with service, they never heard of this before. Then when I go to speak to Chris again he says this is something new they are doing and has to be done. Also, its $115 and my responsibility to pay for this. Why do I have to pay for an inspection liability on the behalf of Conicelli. I chose to buy the car. Any at the end of the story you will see THIS IS A SCAM for more money as I learned later in working directly with HONDA FINANCE and was not necessary.
So, I wait an hour for the liability inspection and pay the $115 and now I m ready to buy the car. I go back to show room and turns out all the people who can do the paperwork are in a meeting. So Tone (the sales rep and the only one helpful) and I have to go across the street to Honda Used cars to see Dave. We get across the street and it turns out Dave is on vacation. So I have to go back across the street to the showroom and wait for someone to come out of the meeting. Needless to say after 4 hours of waiting I finally get to talk to someone and she tells me that the check needs to be made out to Conicelli and not Honda Finance. I could either go make another check out to Concelli or deal directly with Honda Finance. That s fine and dandy but why couldn t someone tell me that when I first got there instead of making me wait 4 hours and pay for an inspection that I really didn t need.
I ll tell you why and it s partially my fault. After leaving the dealership I contacted Honda Finance and the whole arrangement was worked out in 10 minutes. I should have done that from the start instead of trusting Conicelli! Because I was using my own Credit Union and buying-out the car, Conicelli wasn t making any money by doing my lease paperwork so they made up some new liability inspection rule to get some cash out of me. I have now sent my check into Honda Finance and no inspection needed. I WILL NEVER BUY ANOTHER CAR FROM CONICELLI!!! I had numerous other issues with them but this is the last straw.