I called pep boys and got a appointment to bring m...

I called pep boys and got a appointment to bring my car in at 8:30 am the next day, brought my car in and it sat there all day without being looked at. Now they are telling me that they can t look at it until the next day, I got no call from anyone to inform me of this or to even give me a estimated cost or time when the car will be done. I only got this information because I called them after waiting over 8 hours. They have spoiled my granddaughter s birthday gift from me, I will never use pep boys anymore especially the one located in Baldwin NY. They really suck, after all why would you tell someone to bring their car in at 8:30 in morning. Now I just got a call from them telling me that they can t figure out the problem so they can t fix the car. Where are the real auto mechanics, there not at Pep Boys in Baldwin NY that s for sure.