ordered a chair and desk to work from home, ordere...

ordered a chair and desk to work from home, ordered on May 5th, noted a statement on the website that 'business as usual' despite covid. Opted specifically for next day delivery. The chair arrived 23 days later, the desk is missing. No reply to e-mails, no reply to voice mails, if you do manage to get through to the 'On-Hold' system, it is 5p per minute (plus 15p connection) due to it being an 0844, and your call will never be answered. Im guessing they have zero staff due to covid (if so, make it clear on your website), or alternatively, they are an appalling company. If i could give zero stars, i would.