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Teresa Evans-Johnson

4 years ago

I have been a customer since 1990, but as of June ...

I have been a customer since 1990, but as of June 30, 2019, I will no longer be among those who subscribe to their service. I had placed items neatly at curbside, and they only picked up what they wanted, and left the rest at curbside. Changed their policy regarding metals, but told no one about it. Said I needed a "bulk pickup" when I disassembled a large item into smaller pieces for them. Called the office and spoke with a gal with limited experience, so I don't hold her ignorance of my issue at fault. However, when a "supervisor" called me back, she didn't know much either and wouldn't hear me out. When I told her I was cancelling service, she couldn't have cared less. Bye Apple Valley! Unfortunately for you, I'm in a position to recommend trash companies for folks who move to the area and I would be hard-pressed to recommend you.

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