I have been trying to call them all day and someon...

I have been trying to call them all day and someone answered and then hung up in my face. I had already paid for a stay back in March but the resort was closed so I wanted to reschedule. It was for my 10 year olds birthday and no one is answering to allow me to reschedule so I m just out of money and a stay. The worst experience ever. I do not recommend this place