Ana Kondor

Review of Joey Bellevue

We had a horrible experience with the customer ser...

We had a horrible experience with the customer service manger today Erin. I can not believe how UNPROFESSIONAL and RUDE she was. We came in with a group of friends some from out of state and Erin refused to service us due to our friends ID's we asked for security, sheriffs and managers to come and verify. There was such a huge scene. They did and confirmed that our ID's were real. She threw the ID s and didn t even apologize for everything she said. Once our ID's where okayed by the officers we decided to stay because of how incredible the bar manger was Kasidee Ridlon!! Kasidee needs to be running this place!! Her customer service went above and beyond! She was so respectful, kind, understanding! Kasidee apologized, made sure we were taken care and apologize oh behalf of herself and Erin. Erin did not even bother to apologize...

I get wanting to verify an ID but Erin gave us so much attitude and was so disrespectful! Then she walked up to our table and told us we could stay but we need to "behave" and not give her "attitude" we were respectful we did not cause any issue.

Let me just tell you Kasidee Is incredible! She needs to be promoted! She brought us champagne! Made sure we were comfortable!

I dine at Joey frequently as a live in the area and I will be coming back because of Kasidee! Erin has an attitude issue, she should not be dealing with customers...

-Ana