Not once was I ever told about the status of my ca...

Not once was I ever told about the status of my car from a pothole incident. It's been almost 7 days and they still can't figure out whether or not it's gonna be fixed. Very disappointed in this agency. It has caused me Financial hardship while waiting to either get my car back or it be totalled. Literally stuck in another state waiting to know whether I need to get my stuff out my car or come back so now I'm making the decision myself and leaving it. Thaks for nothing elephant on you poor business practices I'll be switching to a competitor that's more proficient. Letters will be mailed from my lawyer now as well.