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Review of Pasadena Community Urgent Care

I have been there three times, first time I was se...

I have been there three times, first time I was seen by a Nurse practitioner who was great and took care of my problem and I recovered. Second time I went in with a pink eye, left with a pink eye, was given a useless prescription and after it got much much worse had to go to my optholmologist. total waste of time and money. Third time I had sinus infection and a bad cold, clearly in need of antibiotics, walked in gave my insurance card, the recept. told me they no longer accept my insurance, so I accepted on paying cash. I asked how much is the visit? She said "$120" if there would be no extra treatments at the office or procedures, like x-ray etc... I walk out with an antibiotic prescription and nothing else was done to me. In about a month I get a $175.00 bill. After phone calls and letters and sending proof that I have paid what I was told, still owe them $55 !!! Go figure. I am planning on filing a complaint against them misinforming the patients walking in. Very unprofessional.