dana sleem

Review of ESPA at Fairmont Baku

Worse experience at Fairmont hotel.

Worse experience at Fairmont hotel.
Went for a 4 days holiday and stayed at the Fairmont Hotel everything was going smoothly. I had my money in a wallet inside a small bag hidden firmly between my clothes in my luggage. And i did not take my wallet outside the hotel at all. When we checked out and when i reached the airport, i checked my wallet and my money was gone is was a big amount of money, i immediatly tried to contact the hotel but did not receive a response so i contacted the police and sent an email to the police station and i was advised to travel and they will contact me. I followed up with the hotel and they kept telling me that they are investigating and they are asking all the employees and will get back to me after a long bad 2 days i received a call that they were not able to find my money. I am so sure that my money was stolen from my bag inside the hotel. Since i had money from different currency that i will not use in Baku. This bad experience ruined my holiday i am still working closely with Baku Police who were very helpful and helped me and still helping me a lot. I hope that i will be able to get my money back. I know that i should not keep my money in my luggage and i should have used the safe but this is not an excuse to be robbed in such a well reputated hotel.
Be aware of the places your are staying in don't trust the stars.