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Toine Hendriks

4 years ago

Bad Service Department, Communication with each ot...

Bad Service Department, Communication with each other is drama. Current affairs are not transferred. I have been working on my bathroom for 4 months now because the water flows into the bathroom instead of to the drain. They constantly point to contractors. They do not keep their appointments themselves. You have to call constantly, I will not be called back. I bought a bathroom at van Wanrooij was also my last. Now they replaced my bath wall last Friday which was not right. I'll call today when will you put the tiles, this will probably be in 4 weeks. That is not normal waiting 4 weeks. Used the shower for the first time on January 5, 2018 and when the report was made, the problem was only resolved at the end of May 2018. Isn't this unacceptable? Now I have asked to accommodate us. Must have an extra windowsill. Answer service no, because this is not up to us, the contractor must meet us? Okay so I say then you have to arrange this. No, this is something we must do. We come back to the beginning anyway. Who did I buy the bathroom from? Indeed, Van Wanrooij in Waardenburg, but they push everything aside. So think before buying something here. Actually I did not want to select a star, but otherwise I could not post anything.

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