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Review of Medical Center of McKinney

The experience we have had since my mom has moved ...

The experience we have had since my mom has moved to the floor has been incredibly dis-satisfying. First thing, her room had DIRTY suction canisters left in the room by a previous patient that had another patients assuming saliva in it. It was disgusting. My mom is suppose to be monitored via remote tele on this unit. She pointed out to a tech the box wasn't even on. It was over an hour or more and shift change before it was even addressed. Then it was trouble shooter by two people bc after changing batteries it wasn't working. How long had it really been off? And whoever is monitoring the remote tele, why wasn't the nurse notified? She is on tele for a reason and there should be NO reason it's not on. The Med surg floor has no respect for a patient trying to get rest. The techs are loud when they come into check vitals. 3am a tech is checking the trash and letting the bathroom door slam, checking other trash and letting main door slam. A room doesn't need to be cleaned at 3am. Her SCDs had not been on her all day, they decided at almost midnight to come in wake her up to put them on. Why was this not done earlier? Each person that has come in this room has let the main door slam. It's been super disappointing bc up until my mother reaching the floor I felt she has been treated very well from ICU, PCU, and CDU. I've stayed with her several nights in all other units and have never had this much disrespect to a patient trying to get rest. It's probably been the worst care she has had since she's been here.