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susan brown

3 years ago

Austin Ranly helped me during the time my car was ...

Austin Ranly helped me during the time my car was being serviced. He is an amazing employee! I feel like he went above and beyond to make me feel comfortable with the entire process. I had many questions and he was always there to answer them. He never made me feel like I was a burden. He always reassured me that y'all were taking care of everything and not to worry. He also worked closely with me and my insurance company to make sure all was taken care of. Austin has wonderful customer service! That has reassured me that in the future when I am ready to trade up for my next car I won't go anywhere else! I will without a doubt want to come back to Charleston Nissan!! Thank you a million times over!!!

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